Sandtroopers.com is pleased to offer a send-in
opportunity for our current private autograph signing. This is a chance for
fans who want a specific personal item autographed by the available
actor/actress to send it in for us to get signed during our session. Such items
may include action figures, DVD’s, trading cards, posters, photographs, etc.
When you send an item to Sandtroopers.com for signing, you can rest assured
that it will be treated with the utmost care, as if it were our own. We’re
autograph collectors ourselves, and adding the signatures to our own items is
part of the fun of holding these signings.
Please read the following terms of our send-in policy carefully before placing
your order. By placing a send-in order, you are acknowledging that you have
read, understood, and agree to these terms in full.
All send-in items must be packed
securely and thoroughly. The materials you use to send in your item(s) will
be re-used when we send them back. If you are using a poster tube to send an
item, please make sure it is thick and sturdy enough to avoid any bends/dents
during transit.
Sending your item with tracking is
strongly recommended. This way the status of your item in transit can
always be determined. Methods of tracking include USPS Priority Mail Tracking,
UPS Shipping, FedEx Shipping, and DHL Shipping.
When items are being handled, the risk
always exists that minor wear (such as small creases, bends, wrinkles, dings,
etc.) may occur. No major damage to anything is expected to occur, and we
will go to great lengths to ensure that your item is returned to you in the
same condition in which it was sent. Again, we’re collectors ourselves, so we
understand the level of care that you expect from any send-in service. However,
please understand the risk of such occurrences, and please do not send any
items that are too valuable.
If, for whatever reason, an
actor/actress refuses to sign your item, you will be issued a refund for the
signing. However, you will still be responsible for covering shipping and
handling fees in both directions. Our signers reserve the right to refuse to
sign any items they deem inappropriate for whatever reason. In addition,
although you may request personalization, understand that it is not guaranteed.
The way the actor/actress signs is entirely up to them, although we will do our
best to fulfill any personalization requests. Also, in the event of a signing’s
cancellation due to a signer’s professional commitments or circumstances beyond
our control, you will be issued a refund for the signing. Again, you will still
be responsible for covering all shipping and handling fees.
Once your item is handed to the shipping
service, it is no longer our responsibility. We will take every measure
possible to ensure that your items are packaged securely for transit, and will
re-use the packing materials they were sent in. However, Sandtroopers.com
cannot assume responsibility for any damage that occurs during shipping in any
direction.
Insurance is available and strongly
recommended. Please contact us for details. (Please provide a prepaid
return shipping label if you have specific shipping needs, such as rush or
insurance.)
By placing a send-in order, you agree to
hold harmless Sandtroopers.com and all other entities related to our signings in
the event of the item(s) being lost or damaged.
Please send your items to:
David Delgado
3333 Hilary Drive
San Jose, CA 95124-2218
Also, please make all checks payable to David
Delgado (not Sandtroopers.com). Failure to do so will result in your order
being delayed or returned.
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